Information

Legal notice

Vacaciones Costa Azahar, S.L. owns the website www.residencialbubal.com and is a tour operator/travel retail company with registered address at c/ Océano Atlántico, nº 3, 50012 de Zaragoza, NIF (Tax Identification Number) B-50887157, registered in the Mercantile Register of Zaragoza, Volume 3244, Folio 112, Page Z-38654 with telephone number +34 976 101 332, email administracion@apartamentos3000.com.

Industrial and intellectual copyright

The reproduction, distribution, public communication and full or partial modification of the content of the website is strictly prohibited without the express consent of Vacaciones Costa Azahar, S.L., and any such activity shall be considered a breach of current legislation on industrial and intellectual copyright.
Similarly, all the business names, designs, content, brands, images and distinctive signs of any type of content on the website are protected by law. The user shall respect these rights when using the web page services and shall at no time assume any right to them.

Content and links

Users may view all the elements and print, copy and store them on the hard drive of their computer or any other physical support, provided that this is exclusively for their personal or private use. Therefore, any commercial use, distribution, modification, amendment or decompilation is strictly prohibited.
Vacaciones Costa Azahar, S.L. reserves the right to make the changes it deems necessary to the website without prior notice, and may change, withdraw or add to both the content and services it provides and the way these are presented or found.
Vacaciones Costa Azahar, S.L. shall not be held liable for the improper use of the content of its web pages and the person accessing or using them will be held exclusively liable.
Nor shall it be held liable for the information published on third party websites that may be accessed via links on the www.apartamentos3000.com website.

Cookies

The administracion@apartamentos3000.com. website uses “cookies” to customise web page content for users' benefit. A “cookie” is a data file that is stored on the user's hard drive and provides information about the browser or operating system that they use, their interests and preferences.

Users may configure their computer to eliminate “cookies” from their hard drive or to receive a notification before a “cookie” is installed.

Privacy/Personal data protection

Vacaciones Costa Azahar, S.L. guarantees that the data provided by users via the Internet or any other means shall be gathered and processed under the strictest confidence.  These data shall be processed in accordance with Organic Law 15/1999 of 13 December 1999 on Personal Data Protection (hereinafter LOPD) and all other regulations applicable to personal data protection. For further information please consult our PRIVACY POLICY.

PRIVACY POLICY

Vacaciones Costa Azahar, S.L., in accordance with Organic Law 15/1999 of 13 December 1999 on Personal Data Protection, and its implementing regulations, hereby informs users of the website www.apartamentos3000.com that any personal data that is gathered shall be stored in a personal data file owned by Vacaciones Costa Azahar, S.L. Personal data shall be gathered and stored to manage bookings through the website. By confirming the booking and accepting the privacy policy, users expressly accept that Vacaciones Costa Azahar, S.L. may contact them by email/post with information about offers, promotions and travel. Users are hereby informed that, at the moment the booking is confirmed, their data are transferred to their accommodation to be able to process the booking; without sending this data, making the booking would be impossible.

Vacaciones Costa Azahar, S.L. has implemented all the security measures required by Royal Decree 1720/2007 for the purposes of guaranteeing total confidentiality when storing and processing personal data and preventing access by unauthorised third parties.

Users may exercise their right to access, amend, cancel and oppose the processing of their personal data at any time, free of charge, by sending an email to administracion@apartamentos3000.com or writing to: c/ Océano Atlántico, nº 3, 50012 de Zaragoza.

Information

Legal notice

Vacaciones Costa Azahar, S.L. owns the website www.residencialbubal.com and is a tour operator/travel retail company with registered address at c/ Océano Atlántico, nº 3, 50012 de Zaragoza, NIF (Tax Identification Number) B-50887157, registered in the Mercantile Register of Zaragoza, Volume 3244, Folio 112, Page Z-38654 with telephone number +34 976 101 332, email administracion@apartamentos3000.com.

Industrial and intellectual copyright

The reproduction, distribution, public communication and full or partial modification of the content of the website is strictly prohibited without the express consent of Vacaciones Costa Azahar, S.L., and any such activity shall be considered a breach of current legislation on industrial and intellectual copyright.
Similarly, all the business names, designs, content, brands, images and distinctive signs of any type of content on the website are protected by law. The user shall respect these rights when using the web page services and shall at no time assume any right to them.

Content and links

Users may view all the elements and print, copy and store them on the hard drive of their computer or any other physical support, provided that this is exclusively for their personal or private use. Therefore, any commercial use, distribution, modification, amendment or decompilation is strictly prohibited.
 Vacaciones Costa Azahar, S.L. reserves the right to make the changes it deems necessary to the website without prior notice, and may change, withdraw or add to both the content and services it provides and the way these are presented or found.
 Vacaciones Costa Azahar, S.L.shall not be held liable for the improper use of the content of its web pages and the person accessing or using them will be held exclusively liable.
Nor shall it be held liable for the information published on third party websites that may be accessed via links on the www.residencialbubal.com website.

Cookies

The administracion@apartamentos3000.com. website uses “cookies” to customise web page content for users' benefit. A “cookie” is a data file that is stored on the user's hard drive and provides information about the browser or operating system that they use, their interests and preferences.

Users may configure their computer to eliminate “cookies” from their hard drive or to receive a notification before a “cookie” is installed.

Privacy/Personal data protection

Vacaciones Costa Azahar, S.L. guarantees that the data provided by users via the Internet or any other means shall be gathered and processed under the strictest confidence.  These data shall be processed in accordance with Organic Law 15/1999 of 13 December 1999 on Personal Data Protection (hereinafter LOPD) and all other regulations applicable to personal data protection. For further information please consult our PRIVACY POLICY.

PRIVACY POLICY

Vacaciones Costa Azahar, S.L., in accordance with Organic Law 15/1999 of 13 December 1999 on Personal Data Protection, and its implementing regulations, hereby informs users of the website www.residencialbubal.com that any personal data that is gathered shall be stored in a personal data file owned by Vacaciones Costa Azahar, S.L.. Personal data shall be gathered and stored to manage bookings through the website. By confirming the booking and accepting the privacy policy, users expressly accept that Vacaciones Costa Azahar, S.L.. may contact them by email/post with information about offers, promotions and travel. Users are hereby informed that, at the moment the booking is confirmed, their data are transferred to their accommodation to be able to process the booking; without sending this data, making the booking would be impossible.

Vacaciones Costa Azahar, S.L. has implemented all the security measures required by Royal Decree 1720/2007 for the purposes of guaranteeing total confidentiality when storing and processing personal data and preventing access by unauthorised third parties.

Users may exercise their right to access, amend, cancel and oppose the processing of their personal data at any time, free of charge, by sending an email to administracion@apartamentos3000.com or writing to: c/ Océano Atlántico, nº 3, 50012 de Zaragoza.

Information

Legal Notice

In accordance with Law 15/99 of 13 December on Personal Data Protection, users are hereby informed that the data they provide will be stored in a computer file owned by Vacaciones Costa Azahar, S.L. The data shall be used to answer questions and distribute sales information; they may also be transferred to companies in the sector for these same purposes.
Sending the forms implies that the Conditions of Use have been accepted and that Vacaciones Costa Azahar, S.L. has obtained consent to process the data for the purposes stated above.
Nevertheless, users may exercise their right to access, amend, oppose and cancel by contacting the File Manager at Vacaciones Costa Azahar, S.L. by sending an email to administracion@apartamentos3000.com.

COOKIES POLICY

A cookie is a small text file that is stored on your browser when you visit any web page. They are used to remember your visit for when you return to this page. Cookies normally store technical information, personal preferences, content customisation, use statistics, links to social networks, access to user accounts, etc. The aim of a cookie is to adapt the content of the web page to your profile and needs; without cookies the services provided by any web page would be significantly affected.
In adherence with the regulations of the Spanish Data Protection Agency, details are provided below on the use of cookies by this website to ensure users are fully informed.

OWN COOKIES
Session cookies: guarantee that users, and not a computer application, are filling in a form. This combats spam.
Preferences: cookies that allow our website to remember your actions without you having to repeat them over and over again.

THIRD PARTY COOKIES
Google Analytics, Adwords and other Google apps: store cookies to produce statistics about website traffic and visitor numbers, search ads, display ads, etc. By using this website, users agree to have their data processed by Google. Therefore, to exercise any rights with regard to data,  Google must be contacted directly.
Social networks: Facebook, Twitter, Google+, Linkedin, etc. use their own cookies so that you can click on buttons like "Like" or "Share". Facebook and Twitter also use cookies to show the number of users following you.
Youtube.com: cookies belonging to videos uploaded to a blog that are essential to be able to view videos.
Zopin:chat service cookies that store users' chat history for 15 days to improve answers in second and ongoing chats.

DEACTIVATING OR DELETING COOKIES

You may exercise your right to deactivate or delete cookies from this website at any time. How you do this depends on the browser that you are using. Below is a quick guide to the most popular browsers:

Chrome: Settings -> Show advanced settings -> Privacy -> Content settings. (For more information, please check Google support or browser help.)
Firefox: Tools -> Preferences -> Privacy -> History -> Custom settings. (For more information, please check Google support or browser help.)
Internet Explorer: Tools -> Internet options -> Privacy -> Settings. (For more information, please check Google support or browser help.)
Safari: Preferences -> Security. (For more information, please check Apple support or browser help.)
Web browsers are the tools responsible for storing cookies and they must therefore be deleted or deactivated from the browser. Neither this website nor its legal representatives can guarantee the correct or incorrect use of cookies by the browsers described above.

LIABILITY

Neither this website nor its legal representatives shall be held liable for the content or truthfulness of the privacy policies of third parties mentioned in this cookies policy.

DISABLING COOKIES

If you disable the installation of cookies you can continue to use this website but some of its services may be limited and therefore your experience of the website may be less satisfactory. In some browsers you can configure specific rules to administer cookies per website, giving you greater control over your privacy. This means that you can disable cookies on all websites other than those you trust. If you wish to withdraw your consent to this Cookies Policy at any time, you should delete the cookies stored on your computer using the settings and configuration options on your Internet browser.

Information

TYPES OF ACCOMMODATION

We have apartments, studios, houses and villas of the following types:

• Studios: properties on one floor, no separate bedroom; the sitting room and bedroom are one space that often includes an open-plan kitchen. The bathroom is always separate.
• Apartments: properties on one floor with separate bedrooms that vary depending on the complex. The number of rooms and maximum occupancy is always specified.
• Houses and villas: similar to the apartments but they have two floors and direct access from the street.

BED DISTRIBUTION

The capacity and bed distribution are stated for each booking option either as a general rule or by the specific number of rooms in each apartment and the maximum occupancy of each or by a series of numbers (2/4, 2/6, 6/8, 2/6).

The first number states the number of rooms in the apartment and the second number the maximum number of people it can accommodate e.g.

• 2/4 apartment: the 2 indicates that it has a double room and the 4 that a maximum of 4 people can stay in the apartment (2 bed spaces in the bedroom and 2 bed spaces in the sitting room).
• 4/6 apartment: the 4 indicates that 4 people will sleep in 2 double rooms and that the apartment can accommodate a maximum of 6 people.
• 2/6 apartment: the 2 indicates that only 2 people will sleep in a bedroom and that the remaining 4 (of a maximum of 6) will sleep in the sitting room (on beds and sofa-beds)

BEDS

All our accommodation types have sufficient beds for the maximum occupancy. These beds may be:

• Double bed
• Single bed
• Bunk beds
• Sofa-beds

Sofa-beds will never be in a bedroom; apartments or studios with several beds in the sitting/dining room may have sofa-beds, bunk beds, single beds or a double bed in this room.

Customers may request a bed preference when booking but must remember that this cannot be confirmed until they check into the apartment; the number of bed spaces is guaranteed but not the type of bed.

BEDDING

The apartments have bedding for all guests who are included in the booking so it is very important that we know how many people are staying; the apartments are prepared according to occupancy and not capacity. If an apartment can accommodate up to 6 people but only 2 are stated in the booking, bedding for 2 people will be provided.

Mountain destinations also provide towels for number of customers included in the booking. Customers can hire towels at beach destinations.

The apartments do not include table linen or tea towels.

CLEANING

Apartments include a basic cleaning kit for one initial use; it usually contains a cleaning cloth, scourer and soap.

The apartments have cleaning equipment (mops and brooms) but not cleaning products (floor cleaner, bleach, etc.).

Apartments are cleaned before and after use but they must be handed back tidy and in the same condition as at check-in.

KITCHENWARE

The apartments have kitchenware for the maximum occupancy of each property and will have at least the following for each person:

• Cutlery: knives, forks, spoons, teaspoons
• Tableware: plates and glasses

The following equipment is provided, according to capacity, for cooking:

• Frying pans
• Saucepans
• Tureens

Some apartments may have additional kitchenware such as a coffee maker, toaster, washing machine or dishwasher. These are stated in the apartment characteristics.

EQUIPMENT

All the apartments will have the following minimum equipment:

• Television: without specifying the type of television or available channels
• Oven: electric or microwave
• Stove: electric, gas or ceramic hobs
• Fridge: fridge-freezer or fridge with freezer section

If the apartment has air conditioning and does not have central heating, it will be heated by the air conditioning unit on the “heat” setting and there will be a supplementary charge.

In mountain destinations, heating will always be included in the apartment price.

In beach destinations, many of the apartments do not have heating due to the type of buildings in the area. The apartment description will specify if there is heating, but if you are unsure, please do not hesitate to ask. 

BOOKING

A deposit of at least 25% of the total amount due is required to guarantee a booking. This amount will be charged when you make the booking or within the next 24 hours if payment is by bank transfer.

The remaining 75% is paid at reception when you check in.

This amount is separate from the various cancellation policies of each booking so that if the booking is cancelled before any expenses have been generated, the 25% deposit will be returned.

CHECK-IN/CHECK-OUT

In general, the check-in/check-out times are as follows:

• Check-in: from 5 pm to 8 pm
• Check-out: before 10 am

If you wish to check in or out outside of these times, please tell the staff at your destination at least 24 hours in advance using the telephone number that is provided with your travel documents (after the booking is made).

Check-in and check-out outside of the scheduled times may have a supplementary charge.

DEPOSIT

All our apartments request a deposit when you check in; the deposit varies depending on dates and destinations, but its sole purpose is to guarantee appropriate use of the apartment. Each property will be checked at check-out to see if there are any damages; in the event that damages are found, payment shall be taken out of the deposit.

The deposit may be paid in cash or by a credit card authorisation.

ROULETTE OFFERS

Some of our accommodation offers are called VARIOS and do not have a specific address; these are a roulette offer and the booking confirms a specific apartment type within a specific area or town but not in a specific complex. The actual complex is confirmed when you check in. Customers can indicate their complex preference which will be taken into account whenever possible but cannot be confirmed.

SUPPLEMENTS

Additional services exclusive to each apartment usually have a supplementary charge that is always paid at reception when you check in. The services that usually have a supplementary charge are:

• Air conditioning/heating
• Parking
• Pets
• WiFi
• Towel hire
• Extra cleaning
• Cots
• Extra beds

Some apartments offer some of these services for free and this is stated in the description of each property.

Information

In accordance with Article 5 of Organic Law 15/1999 on Personal Data Protection (LOPD), users are hereby informed that their personal data shall be incorporated into a file owned by Vacaciones Costa Azahar, S.L. and used for informative and commercial purposes.

The personal data shall be processed with maximum confidentiality in compliance with the duty of secrecy. Vacaciones Costa Azahar, S.L.  has implemented the technical and organisational measures stated in Royal Decree 1720/2007 of 21 December approving the implementing regulation of LOPD 15/1999.

Users may exercise their right to access, amend, cancel and oppose by writing (attaching a photocopy of their National Identity Document or equivalent) to Vacaciones Costa Azahar, S.L. en C/Océano Atlántico, 3, local. 50012 Zaragoza. Please contact us by calling +34 976101332 or by sending an email to administracion@apartamentos3000.com.

Information

1) Enter the dates of your holiday and state your preferences. During busy seasons the system may set a compulsory check-in date or a minimum length of stay.

2) You will be given a FREE list of accommodation options for the dates you have entered. They can be booked directly through the website. The prices stated are for the whole stay during the given period.

3) Once you have chosen your holiday apartment, click on Book and complete the form to start the booking process. The accommodation will be blocked and pre-booked for you.

Information

Accepted credit cards: Visa, Euro/Mastercard, Maestro.

The hotel reserves the right to check the authenticity of credit cards before the arrival date.

We take data protection very seriously. Customers' personal data shall only be used to process the booking.

Data gathering:

When you make a hotel (or other accommodation type) booking, you will be asked to complete an online form with your name, address, email address (personal or work), telephone number (mobile), credit card details (type of credit card, number, CVC, expiry date, name of card holder, etc.) and, whenever possible, your booking preferences T(these will be taken into account but can never be fully guaranteed). This information is requested to process, reserve and complete your booking (including sending you an confirmation email).

Once you confirm your booking, you will receive a first email with the booking data. You will then be sent a second email with the steps to follow to make the payment. See payment methods.

Payment methods:

Payment methods depend on the hotel/apartment.

Sometimes the total amount of the booking is paid in full once the confirmation process has finished.

In all other cases, only 25% of the booking is paid once the confirmation process has finished and the rest is paid at reception when you check in and collect the keys.

In either case, once you have finished confirming your booking, you will be sent information on the steps you should follow to make the payment.
If you decide to pay by credit card, you will be charged the amount and sent a definitive confirmation voucher that you must show when you collect the keys.

If you pay by bank transfer, you will be sent bank details so you can pay the booking fee. Once you send us the payment receipt (within 24 hours) you will be sent the definitive confirmation voucher for your booking that you must show when you collect the keys.

It is essential that you have this definitive confirmation voucher with you to be able to collect the keys.

If you decide to pay by bank transfer, you will have 24 hours to make the payment and send the payment receipt by email or fax (+34 976 100 037).

Once we have checked that the payment has arrived, we will send you a second booking confirmation voucher that should be used to collect the keys at your destination.

Credit card details will always be requested, regardless of how you choose to pay for the booking.